Repairs
When your shoes arrive at the factory they will be inspected as some shoes are beyond repair. If this is the case, you will be informed before any work is done and the shoes will be returned to you.
Also please note that that cuts and stains to the uppers are generally not possible to repair, but we will assume that you still want the sole repairing in this situation.
In order to send your repairs to us please print of the PDF form from the link below
The cost of a full refurbishment is £95
It can take up to 10 weeks
Please note the following:
- We only repair welted product
- You shoes can only be refurbished a maximum of 3 times
- It is important to note that we cannot Guarantee that the shoes can be repaired satisfactorily until the bottoms are removed
- We are unable to repair any shoes that have been repaired by a third party
- Repairs can only be accepted by us with a completed repair form that can be downloaded from this site
